Shipping Policy
We offer free worldwide shipping with tracking. You can track your order by clicking here - Track My Order.
Customers are responsible for providing the correct shipping address and for any import duties, taxes, customs fees, or VAT (vary by country; not included in product price—paid by recipient upon delivery).
When will my order be delivered?
Your order will be dispatched the following day or up to two business days after placing your order.
Since we use a wide variety of leading global couriers and local postal services to deliver your order depending on the destination country and type of product. If you have any questions about the delivery time or the carrier used, please contact us before making the purchase.
|
Country |
Delivery Estimation |
Local Carrier |
|
Australia |
7-14 days |
Australia Post |
|
Canada |
12-17 days |
Canada Post |
|
The United Kingdom |
10-17 days |
Royal Mail |
|
The United States of America* |
7-10 days |
USPS/ ONTRAC/ Lasership |
*Standard shipping time to Alaska, Hawaii, Puerto Rico, Guam, and other U.S. territories takes 15-25 business days (longer for remote areas).
Occasionally, packages may face delays beyond our control, such as customs or postal delays so please kindly understand.
Though we are trying our best to deliver the product to you as fast as possible; however, as we rely on 3rd shipping companies to facilitate the order deliveries, we have no control over the delivery method nor the handling by the local carrier or post office. Our responsibility ends at the moment of shipping but not the moment the product is received. For more details, please check our refund policy.
Hong Kong In-Store Pickup - For orders placed and delivered in Hong Kong, in-store pickup is available. Contact our support team at info@diylife-today.com for pickup locations, stock availability, and scheduling details.
How can I track my order?
When your order has been dispatched, you'll receive a dispatch email notification with the tracking details.
For some countries it may take 2 days before it is updated to the system. Please note, if you've ordered multiple products, they may not always be dispatched together. If you haven't received a dispatch email after 4 days, please contact us at info@diylife-today.com and we’ll solve it for you!