Shipping Policy

We offer free worldwide shipping with tracking. You can track your order by clicking here - Track My Order.

Customers are responsible for providing the correct shipping address. 

When will my order be delivered?

Gentle Reminder - Due to the high demand during the Q4 holiday period & potential flight delay or custom delay, the orders placed after 8th December 2022 might not be able to arrive in time for Christmas. We appreciate your patience while we’re all doing our best working to get your order to you as quickly and safely as possible. Thank you for your support!

Your order will be dispatched the following day or up to three working days after placing your order. 

Since we use a wide variety of leading global couriers and local postal service to deliver your order depending on the destination country and type of product. If you have any questions about the delivery time or the carrier used, please contact us before making the purchase.

Country

Delivery Estimation
(from Shipment)

Local carrier

Australia

7-12 days

Australia Post

Canada

12-19 days

Canada Post

The United Kingdom

10-17 days

Royal Mail

The United States of America*

10-17 days

USPS/ ONTRAC/ Lasership


*Standard shipping time to Alaska, Hawaii, Puerto Rico and Guam take approximately 30-45 business days.

Occasionally, packages may face delays, such as customs clearance, flight, or postal delays, which is beyond our control, so please kindly understand.

Though we are trying our best to deliver the product to you as fast as possible; however, as we rely on 3rd shipping companies to facilitate the order deliveries, we have no control over the delivery method nor the handling by the local carrier or post office. Our responsibility ends at the moment of shipping but not the moment the product is received. For more details, please check our refund policy.

 

How can I track my order?

When your order has been dispatched, you'll receive a dispatch email notification with the tracking details. 

For some countries it may take 2 days before it is updated to the system. Please note, if you've ordered multiple products, they may not always be dispatched together. If you haven't received a dispatch email after 4 days, please contact us at info@diylife-today.com and we’ll solve it for you!