We offer free worldwide shipping with tracking. You can track your order by clicking here - Track My Order.

Customers are responsible for providing the correct shipping address and for any import duties, taxes, customs fees, or VAT (vary by country; not included in product price—paid by recipient upon delivery; check local regulations before ordering).

When will my order be processed and shipped?

Your order will be dispatched within 1-2 business days (Monday-Friday, excluding holidays) after confirmation. We use leading global couriers and local postal services based on destination and product type. No express shipping options are currently available—contact us for quotes if needed (additional fees may apply).

When will my order be delivered?

Estimated delivery times are in business days after dispatch (excluding customs processing or holidays). Actual times may vary due to carrier, customs, or peak season delays (e.g., 1-2 extra days during high-volume periods like holidays). We appreciate your understanding for factors beyond our control.

We ship to most countries worldwide but cannot ship to sanctioned regions (e.g., North Korea, Iran, Syria—check local laws). If restricted, we'll notify and refund fully. Our responsibility ends upon dispatch; for delivery issues, refer to the carrier. See our Refund Policy for details.

Hong Kong In-Store Pickup: For orders in Hong Kong, in-store pickup is available. Contact support at info@diylife-today.com for locations, stock, and scheduling.

How can I track my order?

When dispatched, you'll receive an email with tracking details. Track here: Track My Order.

Tracking may take 1-2 business days to update. If multiple items, they may ship separately. No dispatch email after 4 business days? Contact us at info@diylife-today.com—we'll resolve it promptly!

This policy is updated as of October 30, 2025, and complies with applicable laws. Check back for changes.