FAQ
We’re excited to get your order out to you as soon as possible! Here’s what to expect:
- Order Prep: We’ll prepare and ship your order in 1–3 business days.
- Shipping Time: Most orders arrive in 7–14 days, depending on your location. (Remote areas like Alaska or Guam may take 30–45 days.)
- Tracking: As soon as we ship your package, we’ll email you a tracking link so you can follow its journey.
If you have any questions, feel free to email us at info@diylife-today.com. We appreciate your patience and can’t wait for you to enjoy your purchase!
We offer a 30-day return window starting from the day you receive your order. If you’re not satisfied, simply email us at info@diylife-today.com before sending anything back. Items must be in original, unused condition, and you’ll be responsible for return shipping costs. If your item arrives damaged or defective, contact us within 3 days for an exchange. For full details, please see our Return & Exchange Policy.
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About Us
We are your hardware store, and we are a part of your community. Made with the passion for the handy Do-it-yourself project, our products are quality guaranteed.
Hours: 9am - 5pm PST (Mon - Fri)
Address: Efforest Company Limited, Unit B, 12/F, 28 Yee Wo Street, Causeway Bay, Hong Kong
Phone: +1 888 556 0726/ +852 3169 0997